Refund & Return Policy
At Athlete Body we value every customer and want to resolve any situation to the best of our abilities. Whenever in doubt, contact us at email@example.com and we will do our best to fix any issues that you have!
For our return guidelines here are some of the basics...
If an item is flawed, we are so very sorry please contact us and we will make sure we fix the situation for you!
Our return policy is 30 days after the delivery of your order.
A tracking number of the returned package is recommended as we are not responsible for any lost or stolen packages.
For returns you have two options:
If you would like immediate cash back, there is a 10% restocking fee on your returned items.
If you would like store credit, the restocking fee will be waived and you will receive the full amount of your returned items in store credit.
Please state your selection to us with either a email to firstname.lastname@example.org or a note in the return package.
Please allow 5-7 business days to process your return.
Labels must still be attached please.
Make sure the clothes have not been worn/and or used or washed.
All items are inspected before action is taken.
You are not eligible for a refund while the package is in transit.
We currently do not offer free returns, but we are working on it! Also, we make sure to combat this with completely free worldwide shipping on all orders!
The clothes must come back in the original packaging.
All items are inspected once returned.
We do not offer exchanges only refunds.
You cannot cancel or change an order after 6 hours of purchase.
For custom made items you may only return if the item is flawed and not made properly. Please contact us and provide a picture and we will refund you.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
To return your product, you should mail your product to:
Athlete Body P.O. Box 3343 San Clemente, CA 92672
Please get a hold of us if you have any other questions, your customer satisfaction is our top priority.